Nightingale Robot as a Service Privacy Policy
Last Update: November 9th, 2016
Information Collection and Use
Users Outside of the United States
Thank you for reviewing Nightingale Security‘s (“Nightingale”, “we,” “us” or “our”) Robot as a Service Privacy Policy for our robot as a service system, including our drones and applications (collectively referred to as the “Service”). This Robot as a Service Privacy Policy details certain policies implemented throughout Nightingale governing Nightingale’s collection and use of personally identifiable information about users of our Service.
Information Collection and Use
Personally Identifiable Information We Collect and How we Use Information:
To use our Service, your company will provide us with your name and email address so that you can download our applications and use our Service. We will email you and provide you with a download link and a login username. You will be required to set up a password to login to the applications to use the Service.
If you contact us with questions or request information or support, we will collect the personally identifiable information that you voluntarily transmit to the Service such as your name, email and any information you include.
We may use your personally identifiable information to provide you with our Service and customer support, contact you to deliver certain information you have requested, verify your authority to use the Service and improve the content and general administration of the Service.
We will collect video content obtained through the drone’s video surveillance and such content will include the images and faces of individuals in such videos (“Video Content”). We use this Video Content to provide the Service to you and your company and to monitor and improve the Service.
We also collect flight log data, including data regarding telemetry, speed, weather, terrain, topographical maps and any generated data made therefrom through the drone’s video surveillance. This data is not personally identifiable.
Persistent Identifiers and Tracking
In our applications, we may use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can read more about cookies at www.allaboutcookies.org.
We may use session cookies to make it easier for you to navigate the Service and to improve and track the overall Service experience. We may set a persistent cookie to store your general usage behavior and IP addresses but not personally identifiable information. Persistent cookies enable us to track, store and target the interests of our users to enhance the experience on our Service. If you reject cookies, you may still use our Service, but your ability to use some areas of our Service may be limited.
Nightingale does not follow do not track signals from your browser and currently does not track users over time and over our multiple webpages or applications.
However, third party providers of external services like web traffic analysis services, such as Google Analytics, may track users over time and over our Service and third party websites and such third parties may also place cookies, via our Service.
You can read more about privacy and cookies set by Google Analytics at https://www.google.com/policies/privacy/
We may analyze this aggregate tracking data that we collect for trends and statistics in the aggregate, and we may use such aggregate information to administer the Service, and gather broad demographic information for aggregate use.
Children’s Privacy
Nightingale recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. The Service is not directed to children under the age of 13. Nightingale does not target this Service to children under 13. Nightingale does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide us with any personally identifiable information.
California Privacy Rights
We do not disclose any personally identifiable information to third parties for their direct marketing purposes. Should this practice change, we will seek your consent before disclosing information for a third party’s direct marketing.
Disclosure
We may provide your personally identifiable information and the data generated by cookies and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our services to you for their use solely to provide us with such assistance, such as our hosting providers.
If an External Web Site (as defined below) directly collects personally identifiable information about you, your use of the External Web Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites.
On your request we will send your Video Content data to your video management system.
We will also disclose your personally identifiable information (a) if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an ongoing investigation of a governmental authority, (b) to enforce the Nightingale customer agreements or to protect our rights or (c) to protect the safety of users of our Service or to protect our or any third party’s safety or property. We will not sell your personally identifiable information to any company or organization, but we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which Nightingale participates or to a purchaser or acquirer of all or a portion of Nightingale’s assets to which this Service relates.
Links to Third Party Sites
The applications within the Service may provide links to other Web Sites or resources over which Nightingale does not have control (“External Web Sites”). Such links do not constitute an endorsement by Nightingale of those External Web Sites. You acknowledge that Nightingale is providing these links to you only as a convenience, and further agree that Nightingale is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites.
Privacy Policy Updates
Nightingale may need to update this Privacy Policy from time to time. If so, Nightingale may send registered users an email. We will post our updated Privacy Policy on our Service along with notice that the Privacy Policy has been changed so you are aware of what personally identifiable information we may collect and how we may use this information. Nightingale encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Service and/or continued provision of personally identifiable information to us will be subject to the terms of the then-current Privacy Policy.
Security
We and our hosting provider may employ procedural and technological measures that are generally consistent with industry practice such as password protection and encryption. Although it is impossible to guarantee the security of user information at all times (due to third parties that may be able to penetrate the security systems in place), such measures are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. We use password protected double ended encryption with cryptography tools to secure all data.
We recommend that you create unique and strong passwords to login to the applications and that you logoff the applications whenever you have completed a session Service.
Questions
If you have any questions regarding this Privacy Policy please contact us via email at privacy@nightingalesecurity.com.
Users Outside of the United States
Our computer systems and third party hosting provider systems are currently based in the United States so your personal data will be processed by us in the United States where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. In particular, you are advised that the United States of America uses a sectoral model of privacy protection that relies on a mix of legislation, governmental regulation, and self-regulation. Article 26 of the European Union’s Data Protection Directive (Directive 95/46/EC, 1995 O.J. (L 281) 31) allows for transfer of personal data from the European Union to a third country if the individual has unambiguously given his or her consent to the transfer of personal information, regardless of the third country’s level of protection. By using the Service you consent and agree to this Privacy Policy and to the processing of that information in the United States of America as described in this Privacy Policy. Note that if your company is located in the European Union, we will host your Video Content data in the European Union and it will not be transferred to the United States.